Medik8 Illuminating Eye Balm 15ml

Final Sale on Skincare Products
Due to the nature of our skincare products and for hygiene and safety reasons, all items in this category are final sale. This means they are not eligible for return, exchange, or refund once purchased.

Damaged or Defective Products
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will gladly replace the product or offer a refund. Please provide a clear photo of the damaged item and your order number.

By purchasing from our store, you agree to this return and refund policy.

Processing Time
Orders are typically processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Options & Times
- Standard Shipping: 3-7 business days

Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method. Free standard shipping is available for orders over £250.

Delays & Issues
While we strive to ensure timely delivery, there may be occasional delays due to weather, high demand, or other factors beyond our control. If you experience any issues with your shipment, please contact our customer service team at [insert contact information].